missouri | Bilingual Customer Service Representative (9451) in Saint Louis, MO

Bilingual Customer Service Representative (9451)

  • Kemper Life
  • $34,530.00 - 51,600.00 / Year *
  • 6028 Heintz Rd
  • Saint Louis, MO 63129
  • Full-Time
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Kemper offers a competitive salary and has an immediate need for professional and motivated Bilingual Customer Service Representatives to work in our St. Louis call center. This is a full-time position with a great team and excellent benefits. Shifts will fall between 7am and 6pm.

As a Customer Service Representative, you will be working the front line and charged with the mission of effectively, accurately, and courteously answering all telephone inquiries to support our Life and Health customers. In this role you will be responsible for a high volume of incoming calls, data entry, and email management.

This position reports to our Maryland Heights, MO office and the hours of operation are 7am to 6pm CST, Monday Friday. Shift times may vary, 40-hour work week with option to work 4-day (10 hours a day) or 5-day (8 hours a day) shifts.

Position Qualifications:

  • Must be able to read, write and speak fluently in both English and Spanish
  • One year of Call Center phone experience preferred, but not required.
  • High school diploma or equivalent.
  • Exemplary customer service skills.
  • Intermediate computer skills and knowledge of MS Office Suite preferred, i.e.: Word, Outlook, Excel
  • Must have adequate keying/typing skills (at least 35 wpm).

Associated topics: associate, client service, customer care, customer service specialist, internship, phone, rep, service, service specialist, technical assistant

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.